Format: Online Course
Product Overview

If ordering this course on behalf of another individual, please contact Orderline directly to place the order; this is required to ensure that the correct student information is captured for the student transcripts (ordering directly through the online cart may result in the cardholder/ordering customer’s information being captured instead of the student information).     

Do construction and/or demolition without a permit complaints have you wondering what to do?  Does your complaint process lack consistency? This presentation takes you from complaint intake to determining the next steps all while ensuring investigations are performed safely. With over 15 years of experience enforcing the Building Code Act and municipal by-laws, Heather Wheatley, CPSO, MLEO(C) provides tips to ensure successful complaint intake, setting expectations with complainants, safety tips, evidence collection and more.  

Orderline OBC Training - Complaint Driven Investigations Building Code Act Section 8(1)

Total
$35.00

More About This Product

Description

If ordering this course on behalf of another individual, please contact Orderline directly to place the order; this is required to ensure that the correct student information is captured for the student transcripts (ordering directly through the online cart may result in the cardholder/ordering customer’s information being captured instead of the student information).     

Do construction and/or demolition without a permit complaints have you wondering what to do?  Does your complaint process lack consistency? This presentation takes you from complaint intake to determining the next steps all while ensuring investigations are performed safely. With over 15 years of experience enforcing the Building Code Act and municipal by-laws, Heather Wheatley, CPSO, MLEO(C) provides tips to ensure successful complaint intake, setting expectations with complainants, safety tips, evidence collection and more.  

There is also a short quiz at the end of this course to test your understanding of the materials presented.   

*This online course comes with 180 days of access from the date of purchase.  

This course is eligible for one OAA (Ontario Association of Architects) continuing education credit upon successful completion.  

Note: Registration and login credentials will be provided via email. 

 

If ordering this course on behalf of another individual, please contact Orderline directly to place the order; this is required to ensure that the correct student information is captured for the student transcripts (ordering directly through the online cart may result in the cardholder/ordering customer’s information being captured instead of the student information).     

Do construction and/or demolition without a permit complaints have you wondering what to do?  Does your complaint process lack consistency? This presentation takes you from complaint intake to determining the next steps all while ensuring investigations are performed safely. With over 15 years of experience enforcing the Building Code Act and municipal by-laws, Heather Wheatley, CPSO, MLEO(C) provides tips to ensure successful complaint intake, setting expectations with complainants, safety tips, evidence collection and more.  

There is also a short quiz at the end of this course to test your understanding of the materials presented.   

*This online course comes with 180 days of access from the date of purchase.  

This course is eligible for one OAA (Ontario Association of Architects) continuing education credit upon successful completion.  

Note: Registration and login credentials will be provided via email.